Privacy Policy

Last Updated: 23rd April 2025

This Privacy Policy describes how Mad Ink Printing ("we," "us," or "our") collects, uses, and shares personal information of users ("you" or "users") of our website www.madinkprinting.com (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information.

DATA COLLECTION

We may collect personal data from you for reasons such as when you: 

a) Register for a user account / b) Download shareable content / c) Send us an email / d) Subscribe to our online service / e) Make an online purchase

The Personal Data we may request from you on this Site are as follow: 

i) Name / ii) Contact number / iii) Email address / iv) Billing address / vi) Shipping address. 

We will not request and store sensitive data i.e. race, ethnicity, or credit / debit card numbers in our database without your prior and informed consent.

USE OF INFORMATION

We may use your personal information for the following purposes:  

• To Process and Fulfill Orders: To process your purchases, arrange shipping, and provide order updates.  
• To Manage Your Account: To create and manage your user account, and provide customer support.
• To Personalize Your Experience: To tailor content, product recommendations, and offers to your interests.
• To Communicate with You: To respond to your inquiries, provide customer service, and send transactional emails (e.g., order confirmations, shipping notifications).
• For Marketing Purposes: To send you promotional emails and newsletters about our products and services (where permitted by law and based on your preferences). You can opt-out of these communications at any time.
• To Improve Our Site and Services: To analyze website usage, identify trends, and enhance the functionality and user experience of our Site.
• For Security Purposes: To protect our Site and users from fraud, unauthorized access, and other illegal activities.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

To stop receiving these emails, you can inform us through our email address madinkprint@gmail.com

DATA SHARING

We may share your personal information with the following categories of recipients:  

• Service Providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, marketing, data analysis, and website hosting. These providers are contractually obligated to protect your information.  
• Business Partners: With your consent, we may share information with business partners for joint marketing efforts or to offer you specific products or services.
• Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other third parties if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you if such a transfer occurs and your information becomes subject to a different privacy policy.  

YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you.  
• Correction: The right to request that we correct any inaccurate or incomplete personal information.
• Deletion: The right to request the deletion of your personal information (subject to certain exceptions).  
• Objection: The right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction of Processing: The right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.  
• Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.  

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.  

DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [mention specific security measures you take, e.g., encryption, firewalls, secure servers]. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.  

DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

THIRD-PARTY LINKS

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any websites or services you visit.  

CHILDREN'S PRIVACY

Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we become aware that a subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personally identifiable information from our files.

If you believe that we have collected personal information from a child without consent, please contact us immediately at madinkprint@gmail.com, and we will take steps to remove the information.  

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.  

CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:  

Name: Mad Ink Printing

Address: Mad Ink Printing, Jalan Kobusak-Hungab, 89507 Penampang, Sabah, Malaysia

Email address: madinkprint@gmail.com

By using our Site, you consent to the terms of this Privacy Policy.